Licensed & Insured Independent Pros
Sump work can involve electrical circuits and plumbing tie-ins, so calls go to independent contractors with insurance and the licensing your jurisdiction requires.
Sump pump quit during a storm, or no pump at all? Call now and we'll connect you with an independent, licensed and insured contractor in New Braunfels who sizes, installs and backs up sump pumps so the next big rain doesn't flood the basement.

A sump pump is a simple machine with a hard job. It sits in a pit below the floor, waits for water to rise, then pushes it up and out of the house. In a wet season it might cycle hundreds of times a day. That's why pumps tend to fail during the exact storms that test them hardest.
Most pump failures come down to a few causes. Float switches get stuck against the side of the pit or tangled in the cord. Motors burn out after years of heavy cycling, especially undersized ones that run nonstop. Check valves fail and let water flow back into the pit, so the pump runs twice as often. Discharge lines freeze or clog. And the most common cause of all: the power goes out during the storm, and a pump without a backup sits there doing nothing.
Local pros check the pit, the float, the check valve, the discharge line and the power source. A new pump in a bad setup fails just as fast as the old one.

There are two main styles of sump pump. Pedestal pumps keep the motor up on a column above the pit, which makes them easy to service and long-lived in light-duty basements, but they're louder and move less water. Submersible pumps sit fully in the pit, run quieter, handle more water and are the usual choice for basements with drain tile or regular inflow.
The float switch is the part that fails most often. Tethered floats swing on a cord and need a wide pit to move freely. Vertical floats ride up and down a rod, so they fit narrow pits and are less likely to snag. Electronic switches sense water level with no moving parts at all. Ask which one your contractor recommends for your pit size and why.
Housing material is worth asking about. Cast-iron pumps shed motor heat into the water and tend to outlast thermoplastic models under heavy cycling. They cost more upfront but are a common choice for basements where the pump runs often.
Don't overlook the cover. A sealed, gasketed lid keeps debris, odors and humidity out of the basement and keeps kids and pets away from the pit. If your home has a radon mitigation system, a sealed lid is usually part of it.

A good install is about more than dropping a pump in a hole.
Sump work can involve electrical circuits and plumbing tie-ins, so calls go to independent contractors with insurance and the licensing your jurisdiction requires.
Most pump replacements are quoted as a flat package in writing: pump, check valve, fittings, labor and backup if you want one.
A dead pump during a storm is an emergency, and contractors in New Braunfels often respond the same day with replacement pumps on the truck.
Pump curve charts for sizing, flow testing, sealed basin lids, quiet check valves, freeze guard fittings and battery load testers.
Every part of the sump system, covered.

For basements without a pump, the contractor breaks through the slab at the lowest practical point, digs the pit, sets a perforated basin in gravel and patches the floor around it. It's often paired with drain tile.
The old pump is pulled and replaced with one sized to your inflow and lift height. Cast-iron submersible pumps with vertical float switches are a common choice for reliability.
A second pump on a deep-cycle or maintenance-free battery sits in the same pit and kicks on if power fails or the main pump can't keep up. A charger keeps the battery ready.
Water-powered backups run on household water pressure, with no battery to replace, where code permits.
A quality check valve stops pumped water from falling back into the pit. The discharge line is routed out through the rim joist and away from the foundation, with a freeze guard outside.
Audible alarms and Wi-Fi monitors warn you about rising water or a failed pump, even when you're not home.
A straight replacement, where a pit and discharge line already exist, is usually the simplest and least expensive job. The price moves mainly with the pump itself: horsepower, cast iron or thermoplastic, and the type of switch. Replacing a worn check valve and fittings at the same time adds a little, and it's usually worth doing.
A first-time installation costs more, since it means breaking through the slab, digging and setting a basin, and running a new discharge line out through the rim joist. Backup systems add to either job. A battery backup includes a second pump, a battery and a charger, while a water-powered backup needs a plumbing connection and adequate water pressure. If no outlet is near the pit, a dedicated circuit may need to be added. A written quote should list each of these so you can choose what fits your basement and budget.
Ask what happens to the old pump and whether the quote includes testing the system with a full pit of water before the contractor leaves. A proper test confirms the float switch, the check valve and the discharge line all work under real conditions, and it's the best way to know the system is ready for the next storm.
Simple, fast and done right.
Call +1-866-476-1348 and tell us whether the pump stopped, is running nonstop or whether you've never had one. If water is rising, say so first.
A local independent contractor heads out, often the same day for failed pumps, with common pump models on the truck.
The contractor checks the pit, float clearance, check valve, discharge line and power, measures the lift height and quotes the right pump and backup in writing.
The new pump is installed and tested with a full pit of water, and the contractor shows you how to test it, how the backup works and what the warranty covers.
Call now for a free referral to a licensed, insured independent sump pump contractor in New Braunfels.
Call +1-866-476-1348Lost power in a storm and water started rising. Same-night help and a new pump with battery backup the next day.
Dana H., New Braunfels
Our pump ran every two minutes for years. The contractor found a failed check valve was sending water right back into the pit. New valve, new pump, and now it cycles a few times an hour.
Omar F., New Braunfels
Added a Wi-Fi monitor with our backup. It texted us when the backup took over during a storm.
Tricia L., New Braunfels
New pit, new pump and a backup. First dry spring we've had in a decade.
Greg A., New Braunfels
Size depends on inflow volume and vertical lift. Many homes do well with a third or half horsepower pump, but heavy inflow or a long, high discharge may need more. A contractor can time how fast the pit fills to size it properly.
Typically seven to ten years, less under heavy use. If yours is approaching that age, replacing it before the wet season is cheaper than dealing with a flooded basement.
If losing power during a storm would flood your basement, yes. Storms are when outages happen, and that's exactly when the pump needs to run.
Common causes are a bad check valve, a high water table or discharge water circling back. A contractor can tell which with a quick inspection.
In many places, connecting sump discharge to the sanitary sewer isn't allowed. Most discharges run to the yard, a dry well or the storm system where permitted. Ask about local rules.
Test it with water twice a year, clear debris and keep the outlet free. Replace backup batteries per the manufacturer's schedule.
Calls from across New Braunfels and surrounding towns go to local independent sump pump pros. New installs, replacements and backup upgrades are all covered.
Check the area list below or call to ask.
